Jillian Williamson Yarbrough is a Clinical Assistant and the Virginia Engler Professor of Management at West Texas A&M University. She earned her BS in Education from Texas Christian University, her MS, MBA and PhD from Texas A&M University in Management/Educational Human Resource Development and her MS in Forensic Psychology from The University of North Dakota. Dr. Yarbrough has over 20 years of experience in higher education teaching online, face to face and hybrid courses for both undergraduates and graduate students. Her teaching areas include Organizational Behavior, Cultural Intelligence, Healthcare Management and Human Resource Management. Her research focus examines key competency that are important effective communication and care via technology, including an ongoing examination of telehealth competency necessary to support rural residents.